12 Actionable Issues For Management

Gallup’s Q12 instrument, designed to measure employee engagement, measures the top 12 actionable issues for management — those predictive of attitudinal outcomes such as satisfaction, loyalty, pride, and so on. These four of the twelve are addressed in the weekly RPM CHAT session.

Q01. I know what is expected of me at work

Q04. In the last seven days, I have received recognition or praise for doing good work

Q07. At work, my opinions seem to count

Q12. This last year, I have had opportunities at work to learn and grow

The Relationship Between Engagement at Work and Organizational Outcomes 2016 Q12® Meta-Analysis: Ninth Edition, page 9. To use Gallup’s Q12 survey, click here.